sales@wavevistallc.com

Phone: +1 (646) 631-8598

123Red Hills, Chicago, USA

Privacy Policy

Privacy Policy

Last Updated: May 05, 2026

At WaveVista LLC, we respect your privacy as much as we value your business. This policy explains how we collect, use, and protect your information when you purchase our Ipoolgo products or interact with our team.

1. Information We Collect

We only collect information necessary to fulfill your order and provide support:

  • Identity Data: Name and business name (for wholesale vendors).
  • Contact Data: Email address and phone number (primarily for WhatsApp/SMS communication).
  • Logistics Data: Shipping address and Zip/Postal code (required for calculating precise shipping rates).
  • Transaction Data: Details about the products you’ve purchased and payment confirmation (we do not store full credit card numbers on our local servers).

2. How We Use Your Data

We use your information to:

  • Process and ship your orders within the 5-7 business day window.
  • Communicate real-time logistics updates and tracking numbers.
  • Provide technical assistance for pool setup and maintenance.
  • Verify wholesale credentials for commercial pricing.

3. Third-Party Sharing

We do not sell, rent, or trade your personal information. We only share data with trusted partners essential to our operations:

  • Shipping Carriers: (USPS, UPS, FedEx) to deliver your parcel.
  • Payment Processors: To securely handle your transactions.
  • Service Providers: Digital assistants or software tools that help us manage our 2026 luxury retail strategy and customer inquiries.

4. Communication & WhatsApp

By providing your phone number, you opt-in to receive communications regarding your order.

  • We use WhatsApp to provide a “personal concierge” experience, allowing you to send photos of your setup for troubleshooting.
  • You can opt-out of marketing messages at any time by replying “STOP,” though essential shipping notifications will still be sent for active orders.

5. Data Security

As a family business, we take security seriously. We use industry-standard encryption and secure protocols to protect your data from unauthorized access. Whether you are ordering a “Family Standard” or an “Olympic Vista,” your data is handled with professional care.

6. International Data (Canada)

For our Canadian customers, we comply with PIPEDA standards. Your data is processed in the USA but handled with the same level of protection and transparency.

7. Your Rights

You have the right to:

  • Request a copy of the data we hold about you.
  • Ask us to delete your personal information (once your order is fulfilled and the warranty period has passed).
  • Correct any inaccuracies in your contact or shipping details.

Contact Us If you have questions about this policy or how your data is handled, please contact the WaveVista team directly via our website or our official WhatsApp business line.